Secure Shopping

PCIDSS

We are a PCIDSS compliant business. The Payment Card Industry Data Security Standard (PCIDSS) is a set of security standards designed to ensure companies that accept credit cards maintain a secure environment.
In compliance with these security standards:

• We do not accept card payments by telephone.
• Card payments made on our website are processed and encrypted by a 3D secure payment provider.
  
• We never see your card information so it is never stored by us anywhere.
• All pages on our website are also encrypted for your security - see the padlock in the address bar when you sign in.

3DS SCA

3D Secure Strong Customer Authentication is a new set of rules adopted by the U.K. Financial Conduct Authority that have come into force in 2022 to help protect consumers from bank card fraud when they are shopping online.

The changes will mean that when customers buy something online, they might be asked by their bank or card provider to verify their identity and authenticate the payment, for example, through their banking app or a one-time passcode via text or phone call.

Customer Billing Addresses might also be verified with the Address registered with the bank or card provider.

We continue to offer an alternative payment option of Bank Payment which can be made by online banking or at any bank branch.