For answers to common questions about orders and deliveries please
We are professional bee farmers and bee breeders so you can be assured of qualified advice - please email any enquiry - these are all answered quickly. Sorry if we cannot answer the telephone - everyone is either operating machinery or maybe up to their neck in bees - email is more efficient and costs nothing.Please note we are a PCIDSS compliant business which protects you from fraud. The Payment Card Industry Data Security Standard (PCI DSS) is a set of security standards designed to ensure companies that accept credit cards maintain a secure environment. As part of compliance with these security standards we do not accept card payments by telephone when identity cannot be verified. All card payments taken on our website are securely processed and encrypted by Sagepay ( a U.K. business) and identity verified by Verified by Visa or Mastercard Securecode. Local customers can collect orders made online from us but we do not have a shop or showrooms for visitors.